Questions, answered

Everything you need
to know.

Straight answers on how we work, what things cost, and what happens after launch.

Do you only do web and software, or also branding and print?

All of it. Brand and identity, web design, software development, business card and brochure printing, and computer/IT wholesale — one team, one point of contact, no separate departments to coordinate between.

Can I use just one service, or do I need to bundle several?

Just one is fine — plenty of clients only need a logo, or only need a website, or only need a print run. We scope each engagement on its own; nothing is bundled by default.

Who actually works on my project?

A small, senior, family-run team — not a rotating cast of freelancers. You'll know exactly who you're talking to from kickoff to launch.

How do we get started?

Reach out with a short brief of what you need. We'll come back with scope, timeline and next steps — usually within a day.

How long does a typical project take?

A marketing site usually runs a few weeks from kickoff to launch; custom software depends on scope. We give a real timeline once we've scoped the work, not a placeholder estimate.

Do you work with businesses outside your existing industries?

Yes. Our process is the same regardless of industry — the discovery stage is where we learn what makes your business different.

What happens after launch?

You're not handed a finished site and left to figure it out. Support & Maintenance covers monitoring, updates, and fixes, and we're the same team you'd call for the next iteration.